Protecting any and all Personal Data collected or provided to us pursuant to our services and through this website (the “Website”) is very important to us. This Privacy Notice explains how we handle Personal Data with respect to the data protection laws of England and Wales and the EU General Data Protection Regulation. Any personal information you choose to share with us on the Website will be used, stored and processed in accordance with this Privacy Notice.
If you do not agree with this Privacy Notice in relation to your use of the Website, please log off and clear your browser of any cookies which may have been placed in your browser by our site in the interim.
Company Name: Outmost Studio Limited.
Company Number: 15235513
A registered company in: England and Wales with its registered address at: C/O Glx Ltd, 69-75 Thorpe Road, Norwich, Norfolk, England, NR1 1UA
Email: hello@outmost.studio
For the purposes of the Data Protection Act 1998, the General Data Protection Regulations and any other applicable data protection and privacy laws and regulations (“Data Protection Legislation”), Outmost Studio will be the ‘data controller’ for all personal information that we determine the means and purpose of processing. We are registered with the Information Commissioner’s Office under registration number 08096742.
By “Personal Data” we refer to information collected or held by us, that identifies and relates to you as an individual.
We may collect, process and store the following kinds of Personal Data, and we may also collect certain types of anonymous statistical data. Sometimes we may need to ask for your explicit consent to collect personal data and when this is required we will make that request clear.
This might include the following:
Personal information to enable us to provide our professional services to you. This will often include your name, address, email and preferred contact details. We may also need to collect information such as your national insurance number and UTR as well as financial details.
Professional information is collected when you apply for a role with us or become one of our employees. This includes your CV, job history, skills and experiences, qualifications, professional memberships, workplace performance and other information we may need to service the terms of your employment contract such as absence records, medical or health information and next of kin details. We may also receive information about you from your employer if we are performing a role on their behalf such as bookkeeping or payroll.
Technical information about the type of computer you are using and about your visits to, and use of, the Website. This is anonymous data such as your computer’s IP address, geographical location, browser type, referral source, length of visit and the number and type of pages viewed. This is anonymous statistical data and it cannot identify a specific person if or when it is collected;
Information that you provide to us through the Website contact form, chat windows email, telephone or otherwise. This information may include your name, email address, telephone number and postal address;
Any other information that you choose to send to us and for which you gave your consent for us to use.
We may use your Personal Data for a number of purposes including: Responding to your enquiries, Providing our professional services; Managing and recruiting employees; Promoting our services to prospective clients; Administering and improving the Website; Improve your browsing experience by personalising the Website; Send information to you about our services, statements and or invoices, and collect payments from you; Send you non-marketing communications e.g. updates about the status of your purchase or relating to your enquiry; Contact you via email, phone and or post with information you have knowingly requested or that we think you may want to know or need to know e.g. for business or legal reasons; Provide third parties e.g. Google with statistical information about our Website visitors. This information will not identify any specific individual; and, Deal with enquiries and complaints made by or about you relating to the Website.
Where we have your permission to do so, or identify that you have a legitimate need, we may also use the information collected to: Provide you with information about our services or events; and, Keep you up to date with features on the Website.
Opting Out
You can opt-out of communications you signed up to at any time by emailing hello@outmost.studio with OPT OUT in the subject line. You can also tell us if you no longer have a legitimate need for our information, products or services by emailing hello@outmost.studio with NO NEED in the subject.
Data retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Legal basis of processing
We will retain and process your information for as long as we have a relevant legal basis to do so. This is usually to provide you with the contractual services you have requested from us; if you have consented to receive communications e.g. an email newsletter; or if we have identified that you have a legitimate need for our communications.
We may also be required to process your personal information under a legal or regulatory obligation.
We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us at hello@outmost.studio
Data security
We have taken reasonable technical and procedural precautions to prevent the loss, misuse or inadvertent alteration of your personal data. We will store all the personal data you provide in secure servers or systems.
However, we cannot guarantee the security of any data you choose to send to us over the internet and if you choose to send such information to us via the internet, you do so at your own risk. The Website does however use an SSL certificate to help ensure that any information sent to us through it, is more secure than it otherwise would be.
If you look in the address bar of your browser, when visiting our site, you will see the letters https. The S stands for secure and means that information sent to us through our site is sent to us through an encrypted channel.
We are committed to ensuring that your information is secure and we have procedures in place to try and prevent any unauthorised access or disclosures and to safeguard and keep secure the information that we collect online.
All the Personal Data collected by us and stored electronically is held on a secure server in the EEA only. Where required, this information is encrypted for additional security. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorise access to Personal Data only for those employees who require it to fulfil their job responsibilities.
We never sell your personal data to any third party. We only share your data with third parties where it is required to do so by law and or to deliver the information and or services you have requested from us. This would also only be done with respect to the applicable Data Protection Legislation.
In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this Privacy Notice, we may disclose information about you:
To carefully selected sub-processors to help us collect, store or manage your information. This will always be managed under the terms of a written data processing agreement;To the extent that we are required to do so by the applicable Data Protection Legislation; In connection with any legal proceedings or prospective legal proceedings; In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and, To the purchaser (or prospective purchaser) of any business or asset which we are (or are contemplating) selling.
You have rights in relation to any Personal Data that we hold about you. If you wish to access your Personal Data you may make a formal subject access request by contacting us by emailing us hello@outmost.studio with ACCESS REQUEST in the subject line.
The information you request must relate to you or another person that you have authority to act on their behalf. We will require a confirmation of your ID prior to providing any information about the data we hold. If you are unable to provide sufficient information to prove your identity and authority to speak on behalf of a third-person, we reserve the right to refuse your request for access to Personal Data.
The rights you have in relation to the Personal Data we hold regarding you are: The right to rectify any inaccuracies in the information we hold; The right to erasure of information in specific circumstances; The right to request transfer of your information to another controller; and, The right to object to processing in certain circumstances.
If you have provided us with consent to process your information, you always reserve the right to withdraw this consent via the method detailed in the paragraph below. We are committed to ensuring that your wishes are respected and upon notification that you wish to withdraw your consent, we will cease processing the information in question.
Please send your request to us by contacting us at hello@outmost.studio We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
We may change this Privacy Notice at any time to ensure it always accurately reflects the way we collect, use and safeguard your Personal Data.
Please check this notice from time to time to ensure you are aware of any updates we may have made to our Personal Data handling practices. The date of the changes will be listed in the ‘Last updated’ section below. We will endeavour to notify all of our current clients of any updates to this notice via email and we will post the relevant announcement on the Website homepage. We recommend that you print a copy of this page for your reference.
We use cookies on the Website to help us understand how the Website is being used and to develop it with a view to providing our Website visitors with a better experience. A cookie is a computer file that is sent by a web server to a web browser when someone logs onto a website. Cookies are stored by the Website visitor’s browser – e.g. Chrome, Internet Explorer, Safari – until they automatically expire or until they are deleted by the Website visitor.
The information collected by the cookies is sent back to the web server each time the browser requests a page from the server. This enables the web server to identify and track how the web browser is using the Website.
The cookies we use allow us to understand things such as which pages a visitor views, for how long and how a visitor came to the Website (from which source e.g. Google, Twitter, Facebook). They cannot identify a specific person’s identity. They only collect anonymous data about how a person is using the Website.
If you are concerned about allowing cookies to be stored on your browser, even temporarily, most browsers now recognise when a cookie is offered and will permit you to refuse or accept them.
You can, by default, set your browser to permanently block cookies from any website from being placed on your browser, but doing this may cause some functionality to be lost and a website may not look as intended in your browser.You can find out more about how to control cookies in your browser settings.
You might also wish to visit the Information Commissioner’s website to find out more about cookies.
We use Google Analytics to help us understand how our Website is being used so that we can improve how it functions and our services. Google Analytics generates statistical and other information about how websites are used by using cookies.
Google may store this anonymous data in its servers in multiple locations across the world. You can find their privacy policy and more detail about the information they collect on their website here.
We also conduct Google Remarketing campaigns which means you may see our adverts on other websites you visit after visiting our Website or social media profiles. You can find out more about how Google manages your data and privacy here. You can also visit Google’s Ad Settings page and opt out of Google’s use of cookies for this kind of service. We use remarketing to show people our adverts so that they are aware of what we do in case they need our services.
From time to time, we may publish a link on our Website to a third-party website, perhaps to provide you with access to additional information or some other resource. We are not responsible, or liable, for the management, content or security of those third-party sites. As such, we would actively encourage visitors to review any such site’s privacy policy before disclosing any Personal Data.
We do not intentionally market our services or collect information via this Website from data subjects under the age of 13. We do not collect information regarding children for the provision of our services and will erase any data collected if informed by the parent or legal guardian of a child whose data we have erroneously collected.
Please note that if you are not satisfied with the processing of your personal data as set out in this Privacy Notice, please contact us at hello@outmost.studio. You have the right to issue a complaint directly with the Information Commissioner’s Office, the data protection supervisory authority for England and Wales (https://ico.org.uk/concerns/).
Please contact us at hello@outmost.studio if you have any questions, comments or requests regarding this Privacy Notice.
